Our Service Departments
In need of service for your vehicle? Here at Jess Auto Family, we strive to meet the needs of all of our customers regardless of how small or big the task might be. To ensure that we are able to assist you, please contact one of our service departments located near you. With 3 locations there are plenty of spots available for us to see you!
Any of our capable service advisors will be able to assist in scheduling your next visit with us. Please find the location nearest you from the list below and give us a call, we look forward to helping you!
Jess Ford of Grand Coulee
522 Midway
Grand Coulee, WA 99133
(509) 633-0110
Jess Ford of Omak
707 Okoma Drive
Omak, WA 98841
(509) 826-2000
Jess Ford of Pullman
2590 South Grand Ave
Pullman, WA 99163
(509) 334-6000
Testimonials
Easy to work with!
Good service as always!
“ We received good service as always. Also, very nice to have a transport for our trip out for breakfast while we waited. ”
Fun and enjoyable!
“ This was the most enjoyable car buying experience I have ever had, from the people working with us to the ease and quickness of the process. Everyone that helped us were all so kind. David Charles was our salesman and he was wonderful!!! David was very knowledgeable about the car and was such a nice young man he made the whole experience so fun and enjoyable. I would definitely recommend Jess Ford in Pullman to anyone! ”
Awesome salesman!
“ Jess Ford went out of there why to help me get my f350 pick up I send kudo's to John Graham he is a awesome sales man no pressure you just tell them what you want and they make it happen. They got my business for life and I will send all my friends and family there. ”
Great team!
“ Great Team. They are really service oriented. Take care of everything and make it simple. ”
Very nice sales and parts staff!
“ Great dealer ship very nice sales & parts staff ”
Very patient and professional!
“ Worked with Keith. He went out of his way to show us the truck, delivered it to us in bad weather and was very patient and professional with us. My impression was that the dealership understands good customer support and are straight forward and easy to deal with . Thanks! ”
Great place!
“ Jess Ford is a great place!! They really know how to take care of people there!! ”
Great sales people!
“ Great sales people got the truck we wanted for a reasonable price so I get a good truck and they make some money. ”
Very nice place!
“ Very nice place very nice people made a deal on a brand new car and it went great we like Keith the best but I like the whole Jess family. ”
Great experience!
“ They were able to find just the right vehicle for us! Great experience! ”
Great place to buy a vehicle!
“ Cody put in a trailer brake controller and a power chord for my block heater great job and very pleasant to deal with great place to buy a vehicle highly recommend. ”
Pleasant experience!
“ Super friendly and helpful staff. Not pushy and we did not feel pressured. Thank you to Joany for pleasant experience and knowledge of vehicle along with filling it up before our long trip home.Thank you Carlos for your expertise and explanation with paperwork, which made it easy to understand. Great service and professionalism. ”
Very accommodating and helpful!
“ Very accommodating and helpful and super efficient with the paperwork. I feel like I got a great deal on both on my trade-in and my new truck. Helpful, friendly and happy people every step of the way! Thank you Jess Auto:) ”
It was a great experience!
“ I was very pleased with the process of purchasing my new truck. I felt they represented their produce well and were fair with my trade ins. All employees couldn’t have been more professional and courteous. It was a great experience and I was happy with the deal and purchase. ”









“ Great truck, very competitive price. Andrew was easy to work with and is very knowledgeable about the f150 and all the options. Katie reviewed all the paperwork and made sure I understood everything. I will recommend Jess Ford , Andrew and Katie to anyone buying a Ford. ”